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Terms and Conditions

Last updated: 7. February 2026

1. Acceptance of Terms

By accessing and using Doktor.cz (the "Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use of Service

Doktor.cz is a platform that connects patients with medical practices in the Czech Republic. The Service provides:

  • Directory of medical practices
  • Practice information including location, services, and opening hours
  • User reviews and ratings
  • Search and filtering functionality
  • Direct contact information for practices
  • Practice registration and subscription upgrades
  • Photo galleries for paid subscription practices
  • ✨ Primary photo as profile background (Expert exclusive)

3. Clinic Subscriptions

Free Plan ("Take Over")

Free basic profile with 0 photos, basic statistics, and approval process for edits (24-48h).

Verified Plan (499 CZK/month)

Includes ✓ badge, 10 photos, instant edits, priority placement in results, review responses, and enhanced analytics.

Expert Plan (999 CZK/month)

Includes everything from Verified PLUS: ⭐ Expert badge, 30 photos, ✨ primary photo as profile background (in hero and search results), TOP placement, advanced analytics, and priority support.

Payments are processed monthly or annually. Annual plans offer 2 months savings (16.7% discount). You can upgrade or downgrade your subscription at any time.

When downgrading, photos beyond the Free plan limit are archived (not deleted) and can be restored upon upgrade.

4. User Responsibilities

When using our Service, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Not misuse the Service or use it for any unlawful purpose
  • Not post false, misleading, or defamatory reviews
  • Not attempt to access areas of the Service that you are not authorized to access
  • Follow quality and content guidelines when uploading photos
  • Comply with payment terms when changing subscriptions

5. Reviews and Content

Users may submit reviews and ratings for medical practices. By submitting content:

  • You grant Doktor.cz a non-exclusive license to use, reproduce, and display your content
  • You confirm that your content is your original work and does not infringe on any third-party rights
  • You agree that your review is based on your genuine experience
  • We reserve the right to moderate, edit, or remove any content that violates our guidelines

Practices with paid subscriptions can upload photos (10 for Verified, 30 for Expert). Expert practices can set a primary photo that displays as a profile background.

6. Clinic Information

While we strive to maintain accurate and up-to-date information about medical practices, we cannot guarantee the accuracy, completeness, or timeliness of all information. Practice details, opening hours, services, and prices are provided by the practices themselves or collected from public sources. Users should verify critical information directly with the practice.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind. Doktor.cz does not provide medical advice or medical services. We are not responsible for the quality of care provided by practices listed on our platform. Always consult with a qualified doctor for your health needs.

8. Limitation of Liability

Doktor.cz and its operators shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.

9. Intellectual Property

All content on Doktor.cz, including text, graphics, logos, icons, images, and software, is the property of Doktor.cz or its content suppliers and is protected by international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the Service after changes are posted constitutes your acceptance of the modified terms.

11. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

For paid subscriptions: Termination due to Terms violation will not result in prorated refunds. For regular cancellation, features remain active until the end of the billing period.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Doktor.cz

Email: info@doktor.cz

Phone: +420 724 818 888